Recent Posts

When Should I Clean My Dryer Vent?

2/3/2020 (Permalink)

If a fire does break out in your laundry room, contact your fire damage restoration team at (225) 667-2220. If a fire does break out in your laundry room, contact your fire damage restoration team at (225) 667-2220.

When you clean the lint trap of your dryer after a load of laundry, you are removing pieces of the fabric that was just dried. As the clothing tosses to-and-fro within the drum, small bits of fabric often rub off because of the friction created when the materials brush against one another. Some of the bits of fabric often slip through the lint trap and can collect in the dryer exhaust tubing. Over time, the fluff can build up and become a hazard because a lint fire can start using the highly-combustible fabric bits and the tiniest of sparks.

Fire Prevention

To prevent lint fire damage caused by overheated combustible lint, the dryer venting system should be regularly inspected. Although it is often difficult to know when to clean the vent, here are some helpful hints that can act as red flags:

Airflow does not move easily through the tubing.
Vent hoses have kinks or holes.
An abnormal amount of lint begins to accumulate in the lint trap.
Dryer vent has not been cleaned in over a year.

Another sign that your vent may need cleaning is if the time it takes to dry your clothing changes significantly or if the body of the dryer becomes excessively hot. When the heat becomes extreme, the chances of a fire can grow. That is why dryer obstructions, even minor issues, can cause serious problems and possibly lead to a dryer fire.

Fire Cleanup

If a fire does break out in your laundry room, contact a fire damage restoration team. Not only can the professionals inspect the fire-damaged area, but they can also remove the water, smoke, and soot within the room. Once cleaning has been completed, the team can also help remove the smoke odor that can linger long after the fire-damaged area has been restored. A lint fire does not have to leave your home in Livingston Parish, LA in shambles; a team of experts can quickly restore the area. 

IICRC Certified

2/3/2020 (Permalink)

SERVPRO of South Livingston is an IICRC Certified Firm. SERVPRO of South Livingston is an IICRC Certified Firm.

IICRC stands for Institute of Inspection Cleaning and Restoration Certification.  This non-profit organization writes the procedures and standards for water damage restoration, fire damage restoration, carpet and upholstery cleaning.  Cleaning and restoration companies must meet a list of standards before they can become IICRC Certified Firms.  Those standards include a commitment to conduct business with honesty and integrity, and maintain liability insurance to protect all parties in the event of an accident.  All technicians must be formally trained and pass the required exams to become IICRC certified in each particular area.

SERVPRO of South Livingston is an IICRC Certified Firm.  We send our employees to training classes to become certified for their job position.  Some of their certifications include:

WRT Certified (Water Damage Restoration Technician)

ASD Certified (Advanced Structural Drying Technician)

FSRT Certified (Fire and Smoke Restoration Technician)

OCT (Odor Control Technician)

SMT Certified (Stone, Masonry and Ceramic Tile Cleaning Technician)

CCT Certified (Carpet Cleaning Technician)

UFT Certified (Upholstery and Fabric Cleaning Technician)

Check the IICRC website at IICRC.org for valuable consumer information. 

Restoring Textiles and Soft Good with the Esporta Wash System

1/13/2020 (Permalink)

Esporta Wash System SERVPRO of South Livingston is the only Esporta certified firms in Louisiana. We clean mold, fire smoke, and water damaged clothing.

Esporta Cleaning

When someone is dealing with a water or fire damage in their home or business, there are a lot of emotions and things to consider.  The idea of handling multiple companies for different parts of the restoration process is a lot to handle. Most customers just want to call one company who can work with them from start to end.

We understand that this is a difficult time and customers need a company who take care of them properly.  

This is why we decided to add clothing and textile cleaning as part of our restoration process. Another name for this is soft contents restoration. We can now restore clothes affected by Category 2 and Category 3 water damage, mold growth, and fire and smoke odor removal.

Esporta Wash System

Unlike home washing machines or traditional dry cleaning, Esporta is a wet wash system.  Our machine uses a combination of up to six environmentally friendly detergents according to the type of damage the clothing contains.  

Textiles are placed inside the machine, where they spin in detergent laden water while staying in place. Since the items don’t move inside the machine, the textiles are cleaned by hydraulic pressure instead of agitation. This makes the Esporta system gentle on all fabrics, even as contaminants are literally pushed out of the fabric by the detergent water.

The end result is textiles that are near neutral pH and food grade clean!

We are one of the few Esporta certified firms in Louisiana. Our business has the unique capability of packing your damaged clothing and taking it back to our in house cleaning facility.  

Our Esporta cleaning technicians have cleaned thousands of pieces of clothing with a success rate of over 85%. This rate of success is among the highest in the clothing cleaning industry.

  • We’ve successfully cleaned over 100,000 items.
  • Most items are ready to be returned within 2 weeks.
  • We also offer a 72 hour emergency item cleanup where we clean clothing you need to continue living your life while the rest of your wardrobe is getting finished. We deliver all items back to you.

Soft Contents Restoration

Soft contents restoration is a specialized service within the restoration industry.  Since we clean clothing and other textiles that have been affected by mold, soot, and contaminated water, our specialists put on personal protective equipment while they proceed with the Esporta cleaning process. We have been successful in cleaning the following:

  • Mold affected clothing and shoes.  We have cleaned all types of mold.
  • Smoke, soot affected clothing. After a water damage, one of the first things we take out of a home is the clothing and textiles to avoid the soot from permanently staining the clothing.
  • Sports equipment, including sports with padded equipment like football and hockey.
  • Water damaged clothing from contaminated waters like category 2 water and category 3 water (gray and black water).

Water Damage Restoration Louisiana

There are many water damage restoration companies in Louisiana, but only a few offer in house Esporta services. Choose a business that can take care of your clothing themselves instead of a company that will take your clothes and give them to another business (and possibly charge you more) to take care of this specialty item.  

The Esporta is special because it can clean items that have been in contaminated water. You may have heard of gray or black water. This is what those terms mean.

IICRC Water Classification

  • Category 1 Water (Clean)

(Clean): The water is clean and sanitary.  It does not pose a substantial risk. Category 1 water may turn into a Category 2 or 3 water damage if it's not cleaned soon, typically within 3 days.  If your clothing has been touched by clean water, there’s no problem. A regular washing machine can take care of this for you.

  • Category 2 Water (Gray)

(Gray): This water carries waste products and is not clean, but it also does not contain human waste.  You may choose to put these clothes in your home washer if you use chemicals that can safely kill the contaminants on your clothes, but this still doesn’t ensure that all contaminants will be flushed out of the clothing’s fabrics.

  • Category 3 Water (Black)

(Black): This water poses a significant health risk.  External flooding and sewage backups are both Category 3 and contain gross contamination and present a danger of spreading bacteria and disease.  Do not attempt to put clothing this dirty in your home laundry.

Fire Damage Restoration Louisiana

Many customers ask if how to get fire smoke out of clothes. Smoke particles are tricky to get out of clothing. Home laundry machines do not have enough power to get the particles completely out, and dry cleaners may permanently leave the particles in. The most successful rate of restoration for clothing with smoke odor is the Esporta.

Our machine uses hydraulic pressure to literally push the smoke particles out of the clothing.  In many cases, the soot that has settled onto the fabric can also be completely removed. Unfortunately, the soot sometimes leaves a permanent yellow stain if it has stayed on the fabric for multiple days. If a stain is left, we do not consider the item recovered and we report this to your insurance company.

Time matters when restoring soot stained clothing! This is why our technicians always gather your clothing and textiles and rush them to our cleaning facility after a water damage. The faster we can start cleaning them, the higher the chance of everything being recovered.

Mold Remediation Louisiana

We’ve successfully remediated thousands of items of clothes with mold spores in them. When mold is allowed to live on an item long enough, it will eventually eat right through it! Once that happens, the mold damage is permanent. If we find clothing with mold growth, we’ll immediately get them to our Esporta station for cleaning.  

We Offer ATP Testing

We use ATP testing to prove contamination levels.  ATP -- adenosine triphosphate -- is found in all living cells. Anything alive has ATP. The greater the ATP level, the greater the microbial contamination.  

We take an ATP sample of different surfaces before and after they are cleaned, and this is how we prove:

1) if your clothing is dirty enough to warrant professional cleaning, and

2) that our team has successfully sanitized your clothing after cleanup

Our primary purpose in testing for ATP is to prove our results and ensure the safety of our customers. If any item fails to receive a passing ATP score, the clothing is cleaned again at no added cost to you. Our process is thorough and gives our customers peace of mind.

We Work With All Insurance Companies

We work with all insurance providers to ask for your textile cleaning to be part of your claim. Since we do not have access to your insurance policy, we can never say anything definitive until we speak with your adjuster. In many, clothing mold removal is covered.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Louisiana

SERVPRO of South Livingston is a water damage restoration and fire and smoke damage restoration company in South Louisiana. We have performed work in Alexandria, Lafayette, Baton Rouge, New Orleans, and all throughout Louisiana. With our crews responding immediately to jobs, we are faster to any size disaster. You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (225) 667-2220. Call us any time!

3 Ways To Maintain Your Business's Roof

1/13/2020 (Permalink)

3 Ways To Maintain Your Business's Roof

A roof leak or collapse can be devastating to a business, causing flooding and ruining merchandise. Roof damage, in fact, is a difficult situation, making reopening your store in Livingston Parish, a hassle and expense. Avoiding this disaster isn't impossible, but steps can be taken to minimize the chances.

1. Attend to Small Problems Quickly
Don't assume your structure is intact simply because you can't see water stains. Wind damage and harsh rain can wear it down, causing tiny complications. Contact roofing specialists to conduct biannual evaluations, looking for any of the following issues:

  • Peeled edges
  • Cracked roofing
  • Missing shingles
  • Flashing issues

Leaving any of these unattended exposes the building to leaks and water damage. Fix things as soon as they come to your attention.

2. Tend To Drainage and Debris Early
Are gutters clear? If they become clogged, backups happen, allowing water to build in areas it shouldn't. This pressure could add unneeded pressure to the top, essentially weighing it down. That collapse is not pretty. Have property management look at the gutter system regularly, scheduling clean outs. Trees and brush become an additional hazard. Roof damage often happens when limbs and branches are picked up during storms and then thrown into the roofing. Those smacks punch holes and remove the protective shingles. To avoid this, have someone trim the foliage and, before a major weather event, pick up anything loose on the ground.

3. Apply To Insurance Immediately
If you need help restoring the premises, contact a water restoration company to inspect the establishment, looking for mold and flooding complications. Their recommendation may indicate a roof rebuild is needed. Don't underestimate that decision. Work with your insurance company to discuss the need, giving you the comfort of a secure new ceiling. In fact, ask about waterproofing for the future. This sealant might aid in keeping leaks from sprouting up in the future.
Roof damage has preventative measures. By looking at it periodically, management might find the weak areas, offering a chance to stop a major catastrophe. In addition, don't forget that taking care of the landscaping may also ward off potential troubles.

Thunderstorm Awareness!

1/10/2020 (Permalink)

Many people would say hurricanes, and tornadoes are much for dangerous than a thunderstorm. Unfortunately, that isn't true. Under the right conditions, rainfall from thunderstorms can cause flash flooding which kills more people each year than hurricanes, tornadoes or lightning.

What exactly is a thunderstorm? A thunderstorm is a normal rain shower with the addition of thunder, and since thunder is the result of lightning, all thunderstorms have lightning. Thunderstorms have caused millions of dollars in damages just with the basics like rain and lighting. Thunderstorms have caused power outages that have lasted weeks at a time.

Here at SERVPRO of South Livingston, we take these matters very seriously and always have a protective eye on such storm moving in on our community. For any damages related to thunderstorms please contact SERVPRO of South Livingston for our expert opinion. We are always prepared during times of flooding. We have 24-hour emergency services to make sure your home is back to "Like it never even happened". 

SERVPRO of South Livingston is Hazmat and Bio Hazard Removal Trained!

1/10/2020 (Permalink)

SERVPRO of South Livingston is hazmat and biohazard removal trained and we are ready to help you when you're in need!

What is biohazard cleanup? Biohazard cleanup is anything from cleaning blood, urine, vomit, human fluids, and animal feces. Here at SERVPRO, we have the proper equipment, PPE, and training to make sure there is no harm caused by these types of incidents. General maid services don't have the expertise to do so. This is why you can rely on SERVPRO of South Livingston to get the job done quickly, safely, and to sanitation standards. Many homes and buildings that have been left unattended and/or improperly cared for will generally require this type of service. SERVPRO of South Livingston will remove all hazardous items and properly dispose of them. If you or your business is in need of biohazard removal, please do not hesitate to call today at (225)667-2220. We have 24/7 emergency response and are ready when you are!

Water Damage! Be Ready!

1/10/2020 (Permalink)

In 2017 Tropical Storm Harvey impacted the United States. Billions of dollars’ worth of damage to economies, communities displaced, and people killed – it’s a terrifying window into the devastating impacts of water-related extremes. Urgent action is needed to manage these hazards and minimize future suffering. SERVPRO of South Livingston acts fast and we are always prepared. Call us at (225)667-2220 as soon as possible after you have water damage in your home or commercial property. Hurricane season will be here before you know it and you need to be prepared!

Emergency Ready Profile

1/10/2020 (Permalink)

EMERGENCY READY PROFILE(ERP)!!

What is an ERP you ask? 

Well, an ERP is an Emergency Ready Profile that we make pertaining to the layout of your commercial building. ERP's are used in circumstances where a disaster has occurred and you contact us to come out and perform mitigation services. An ERP will help business' save time and money. This profile creates a less stressful manner of dealing with the disaster. 

An ERP will contain the following:

  • A No Cost assessment of your facility.
  • A Concise Profile Documentation that contains only the critical information needed in the event of an emergency.
  • Provides Facility details such as shut-off valve locations, priority areas, and priority contact information.
  • Identifies the line of command for authorizing work to begin and authorization during the working process.

With this profile, SERVPRO of South Livingston will have a complete layout of your building to be fully prepared for any disaster or incident strike!!

Don't let our first exposure to your building be during a disaster response. If we become familiar with your property now, we can get started with mitigation faster and get your business up to pace as quickly as possible.

If you have any questions or are interested in an Emergency Ready Profile being done for your commercial building, please give us a call at (225) 667-2220. 

CALL US TODAY TO GET STARTED!!

"Why should I have flood insurance?"

1/10/2020 (Permalink)

According to the National Flood Insurance Program (NFIP), flooding is the most common natural disaster in the United States, affecting every single state. While hurricanes are mostly responsible for massive flooding catastrophes, other causes of flooding include snowmelt, heavy rain, dams or levees breaking, and new developments impacting water flow. In the past couple of years, many homes that were not in high-risk flood zones experienced flooding simply due to heavy rainfall.  In case you didn’t know, your homeowner’s policy will not cover damages caused by flooding. So, purchasing a flood insurance policy is a wise idea even if your home is not located in areas that are more common to flood. Just one inch of flood water in your home can cost thousands of dollars. Flood water is contaminated water and, according to industry cleaning standards, every material affected by flood water must be removed and discarded. Imagine if a few inches of flood water entered your home. Now imagine needing to replace your flooring, sheetrock, cabinets, furniture, clothes, electronics, etc. How much do you think this would cost you? Purchasing a flood insurance policy will save you time and money, helping you and your family recover faster. Well, what do you need to know about flood insurance before speaking to your insurance agent? Below are a few facts about flood insurance and helpful tips to make you a more informed insured.

When should I purchase a flood insurance policy?

Do not wait for hurricane season to purchase a flood insurance policy. The average flood insurance policy takes 30 days to become active. However, according to the Federal Emergency Management Agency, a policy may go into effect sooner: 

  • If your building is newly designated in a high-risk Special Flood Hazard Area, and you buy flood insurance within the 13-month period following a map revision: One-day waiting period.
  • If you buy flood insurance in connection with making, increasing, extending or renewing your mortgage loan: No waiting period.
  • If you select additional insurance as an option on your flood insurance policy renewal bill: No waiting period.
  • If your property is affected by flooding on burned federal land, and the policy is purchased within 60 days of the fire-containment: Possible waiver of the waiting period.

But, for the most part, damages from flooding will only be covered after the thirty day wait period. Now is the best time to purchase a policy.

What is covered by a flood insurance policy?

Flood insurance is available to homeowners, business owners, and renters. For homeowners, your flood insurance policy will offer up to $250,000 for repairing the home itself and offer up to $100,000 for replacing personal items and your home’s contents. Business owner policies will offer up to $500,000 for building repairs and $500,000 in building contents. Renters can purchase policies covering up to $100,000 of personal contents.

According to FEMA:

“Building coverage includes:

  • The insured building and its foundation;
  • The electrical and plumbing system;
  • Central air conditioning equipment, furnaces, and water heaters;
  • Refrigerators, cooking stoves, and built-in appliances such as dishwashers; and
  • Permanently installed carpeting over unfinished flooring.

Contents coverage includes:

  • Clothing, curtains, furniture and electronic equipment;
  • Portable items such as; window air conditioners, microwaves and dishwashers; and
  • Carpeting that is not already included in property coverage.

Policy prices will differ based upon deductible, the extent of coverages, flood risk, year of building construction, and other factors. The flood insurance market is evolving. Private insurance companies are beginning to offer flood insurance policies now. Speak with your insurance agent to see if you could benefit from purchasing a private flood insurance policy.  

How do I purchase a flood insurance policy?

Speak with your insurance agent to learn more about the National Flood Insurance Program and private insurance policies. They should help you to understand which options are best suited for your home and/or business. If your agent does not sell flood insurance, contact the NFIP Referral Call Center at 800-427-4661 for a referral.

What do I do after a flood?

If your home or business has been damaged by flood waters, then please do not enter the property until it is safe to do so. Once you can access your property again, start with contacting your insurance company to file a claim. Then, you can begin to inventory damaged items. Take photographs of everything and write down each item’s purchase date and estimated value. This home inventory list will need to be submitted to your adjuster. Make sure to reach out to SERVPRO as soon as possible to ensure that your home gets cleaned up and back to preloss condition. Also, remember to take notes of your conversations with your insurance company and the adjuster. Jot down the date and time of each interaction, as well as specific notes about what was discussed.

If you do not have a flood insurance policy and your home or business has been damaged due to flooding, then you will be financially responsible for necessary repairs and restoration services. Only if a flooding incident has been declared a national disaster by the president will FEMA assistance become available. This assistance is usually in the form of a grant or low-interest disaster loan that you are required to repay.

The recovery process following flooding disasters is long and emotional. SERVPRO of South Livingston understands the stress and worry you will feel after your home has incurred damages. As your neighbors and your friends, we offer our expertise, guidance, and 24-hour emergency restoration services for those in need of disaster recovery. For questions or to receive assistance please contact our office by dialing 225-667-2220.

For more information about the National Flood Insurance Program or what to do before, during or after a flood you can visit:

https://www.floodsmart.gov/how/what-to-know-before-buying-a-flood-insurance-policy

https://www.floodsmart.gov/

https://www.iii.org/article/facts-about-flood-insurance

https://www.fema.gov/disaster/4310-4313/updates/facts-and-myths-about-flood-insurance

https://www.disasterassistance.gov/

4 Rules to Prevent Kitchen Fires

1/6/2020 (Permalink)

Four Tips To Limit the Possibility of a Grease Fire

While fire remediation companies are available to help you rebuild your home in Livingston, LA, the preferable option is likely to avoid a fire. While wishful thinking will not always prevent a disaster from happening, when it comes to kitchen fires, you can follow four tips to limit the possibility of a grease fire.

  1. Stay alert
  2. Remain present
  3. Use a timer
  4. Remove flammable items

Stay Alert

Kitchen fires and fire damage often occur because someone lets their guard down while cooking. It is easy to become distracted, especially when dealing with complicated recipes that involve long periods of cooking. However, it is vital that you stay alert. Therefore, if you are drowsy or have had a few drinks, then it might be a good idea to hold off making that fancy meal.

Remain Present

When it comes to kitchen fire prevention tips, the best one is to remain present. You can take this literally. Do not leave the kitchen when you have things frying on the stove. If you must leave, then find someone willing and able to watch the meal for you while you are away. Kitchen fires can happen in an instant, and they require quick responses to limit potential damage.

Use a Timer

If no one is home and you absolutely must leave the kitchen, then set a timer. It is easy to become distracted with other chores. A timer will bring your attention back to the kitchen, where it ultimately belongs.

Remove Flammable Items

Before cooking anything on the stovetop, make sure that you remove any potentially flammable items. For example, move cloth oven mitts and any boxed or plastic objects. You need the workspace to be clear of any fire risks.
The four tips above will help to reduce your risks of a kitchen fire. However, keep in mind that fire is dangerous, and if something your cooking does ignite and you can't extinguish it, get to safety and call 911.